Expertise - AAYA

AAYA > Expertise

We offer tailor-fit solutions

We’ll partner you with proactive, tech-savvy, self-starter remote team members who are better at the things you don’t even like doing. Based on their existing skills, experience, and interests, we train our team members even further in what clients need. With ongoing training on different tools and tasks, our Remote Assistants are ready to get to work. Plus, they’re experts in making outsourcing easy, not overwhelming. Use our remote team members to help your organization climb higher. Instead of accomplishing those important (but time-consuming) tasks, you get the most valuable asset in business: more time to focus on what matters most. We know the importance of good work, so we are here to effectively and efficiently take care of your business processes. What once was all your responsibility, is now a team effort.

As your business grows, it will get more challenging to be available for your customers to take in their queries, provide meaningful responses and then to track and digitize all that information so it can be viewed by everyone who needs to at any time.  Are you seeking for an inbound call center with expert Customer Service Specialists? Great customer experience leads to a healthy and thriving business. We are experts in delivering an excellent 24/7/365 third party customer service. Our team of Customer Service Specialists can help you grow and diversify your customer base. We can handle your customer support tickets. We will create happy customers that get their questions and concerns answered quickly and effectively. We pride ourselves on being customer-centric, empathic and professional. We understand that every request requires fast resolution, and we want all of our clients to achieve success as quickly as possible. With our help, of course.

Is your business (B2B / B2C) unable to achieve high efficiency in Billing because of the lack of time or resources? Billing And Contract management plays a critical role in your company’s future, as incorrect invoices can have a great impact on your enterprise’s rankings and customer satisfaction metrics. With tying with us up, your organization can benefit from better business operations with regular, timely and accurate Billing and Contract management. We are a service provider who can cater to all your Billing and Contract needs within a quick turnaround time.

Data is the heart of any Customer Relationship Management (CRM) System. It uses customer information to personalize sales strategies, aimed to build better relationships with clients. However, if the data gathered is erroneous and full of gaps, the results of the CRM’s analyses can do more harm than good.  It is important to plan out your data gathering strategy beforehand as this will greatly affect the quality of your data as well as your team’s adoption rate. This is where we come to your aid. We will do the proper CRM management for you while your team can focus on what’s important. We know how sensitive your CRM data is. We will handle it with integrity and efficiency.

The difference between a good and great written document is the quality of proofreading. Proofreading is, no doubt, a tedious job, but it dramatically impacts the general quality of writing. A well-written article or document requires feedback from real, human editors.  Our expert proofreaders take a microscopic view of every word used in the document to ensure that there is little or no room for inconsistencies, misspelled words, misused punctuations, syntax, and formatting errors. Our online professional editors are only “a click away”.

Are you deeply concerned about the growing complexity of records management for your organization? Are you on the lookout for a professional team that will sort, compile, and manage your documentation and enable you to have complete control of all your records? Look no further. We will ascertain all documentation is systematically arranged for audits, checks, and other compliances. We will help you with the monitoring, evaluating, and management of all your organizational processes. Entrusting us with your records handling services will help you save on labor, operational costs, technological costs as well as the cost of storage.

How much time do you spend checking your email and responding to messages each day? An average worker spends 4.1 hours checking email each day which adds up to 20.5 hours per week or more than 1,000 hours per year. For a business owner those numbers might be even greater due to the sheer number of emails you’re likely to receive. We will help you taking that burden off of your shoulder and do it behalf of you. When you no longer need to spend hours every day sorting, reading, and answering emails, you can focus on more important business matters. We can be the virtual assistant who provides the following email management services:


  • Send and respond to messages on your behalf
  • Get rid of spam messages
  • Organize a chaotic and cluttered inbox
  • Unsubscribe you from unwanted email lists
  • File away important messages in specific email folders so they can be easily recovered when you need them
  • Provide you with a daily (or regular) report of important messages that are timely and need your attention


It’s a definitely win-win!

The challenge for most sales teams is that creating lists of highly targeting prospects is incredibly time-consuming. If you want to increase your team’s conversions, you need to drastically reduce the amount of time they spend researching so they can focus on building relationships with prospects. With a virtual Prospect Researcher, your team no longer has to do prospect research. All they have to do is provide their target criteria, and our virtual Prospect Researcher will do the prospect research behalf of you.
Are you too busy to schedule your meetings? A well-managed calendar helps ensure you’re being strategic, efficient, and effective with your time. We will manage your calendar efficiently by creating and scheduling meetings, accepting meeting invites, resolving conflicts, and using your calendar to optimize time management with the ultimate goal of best utilizing our most precious resource: Time  
  • Fielding meeting requests
  • Scheduling and rescheduling meetings
  • Resolving conflicts
  • Keeping up with Out of Office (OOO) and holidays
  • Managing time zones and working hours
  • Scheduling tasks and deadlines
  • Setting day-to-day priorities
  • Implementing time management best practices

If you’re like most business owners, you know that creating proposals from an RFP is a necessary evil. It’s something that you have to do in order to win new business, but it’s also an expensive and time-consuming process. Wouldn’t it be great if there was a way to streamline the proposal creation process and make it more cost-effective? Well, there is! We can help you create winning proposals quickly and easily, while keeping your branding consistent across all documents.


Our remote database administrators provide supplemental expertise for the maintenance and support of operational databases, in particular outside normal business hours (24×7). They monitor the operations of your organization’s databases, and ensure that critical parameters are maintained and performance goals met.

We provide customer support over live chat and email. Get our help in managing these extremely time-consuming tasks and allow yourself to control the level of support provided by your local team and increase client satisfaction. Whether you need 1-2 people or a larger team, we can help. We are passionate about providing incredible customer experiences via Live Chat or Email.

Transcribing is a time consuming job requiring great attention to detail. We are an expert in transcribing Audio and Video Files. Handing over your transcribing jobs to us will allow you to have excellent quality transcripts on time along with cost savings while the business remains focused on its core competency. We will take care of your medical transcription, legal transcription, podcast transcription, business transcription, General Transcription, etc. We offer transcription services all 365 days.

Producing & hosting a podcast, but wondering how to create your podcast shownotes efficiently? We will make your life easy. Producing a quality podcast is time-consuming. You might need to spend hours of time researching, prepping for, recording your episode, doing post-production tasks and planning for promotion and more. Topping all creating Show notes are most unexpectedly time-consuming but absolutely essential to growing a successful podcast. Your listeners want to be able to read a brief, well-constructed overview of their episode before they take the time to click play. Do you have the time to go back through each episode, listening intently, and noting the important details you want to include in your show notes? We will do it behalf of you. We will provide a written layout of everything covered in each episode with no grammar or spelling mistakes. Doesn’t your podcast – and your audience – deserve the best?


Got no time to edit or format your important documents? We got you covered. Our Expert Editors team will edit and format files exactly according to your requirement. We will not only totally change the formatting as well as the layout of existing, but also make it look really appealing.

The process of entering data is also time-consuming and requires attention to detail. To help businesses meet these challenges, we provide customized data entering services. Improving turnaround time for any data entry process is often a high priority because accurate final data is needed for time-sensitive applications like invoices, insurance claims, legal documents, and product catalogs. To meet these challenges, you can streamline the entire process by shifting time-consuming data entry tasks to us. We will Type, annotate, categorize, moderate, categorize, and validate any kind of your data & Contents.

Do you aim to expand to new markets? Need to find more new clients? Confused about which marketing channels to use, and who should you target? We will help you in finding potential leads and prospects. The world is rapidly evolving, and so are your competitors. You have to not just be in the race but lead it as well. Shifting your lead generation task to us can help you achieve that. We will analyzes your services, your existing clients, creates ICPs and buyer personas for future outreach, researches leads that fit that profile, chooses channels for the outreach, contacts leads, and lands an appointment with a potential buyer.

A simple 1,000-word blog post can take hours to research, write and edit. Delegating them to a professional frees up critical time that can be spent on more important tasks for your business. Hiring a team of writers gives you a fresh slate of ideas and perspectives that may provide you the edge you need to attract a new audience. We will deliver quality content within the promised deadline.

Contact us to identify your exact needs and pain points to determine if we are a fit. You can deep dive into your tasks, tools, culture, and personality requirements to ensure we match you with the right talent. Then we will work on a suitable plan for the official start of your partnership – to meet your talent, set initial goals, discuss communication plans, and set yourselves up for success. The dedicated virtual assistance team you hire from us is only just a mouse click away. Getting started is the easiest thing you’ll do today.

Getting started is the easiest thing you’ll do today.

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A Business Model Where You Retain Control